DQM/CRM is the leading name and address cleansing tool for Microsoft/CRM. It deduplicates contact, accounts and leads details in your CRM system, and provides address reference lookup for contact address. When DQM/CRM is installed into your CRM system, dedupe and address lookup function is available at the desktop. This ensure data duplicates and address quality is managed at the point of data entry. DQM/CRM can be set up to conduct periodic checks against your CRM system, providing alerts and warning for potential duplicates. With DQM, you can be confident that your customer information is always correct and duplicate free.
   
 
   
 

Key features
DQM/CRM offers superior data quality management for your Microsoft CRM system. It has

  • online and bulk-batch matching functions
  • sophisticated matching using fuzzy logic
  • user controlled matching criteria
  • prebuilt match templates for household, company hierarchy, company contacts
  • address reference address correction - via a live address reference lookup
  • double byte processing for Asian languages
  • a simple to use, that enhance productivity

Postal address reference
You can verify contact address against the Postal Address reference file using DQM/CRM. The postal address reference files are sourced from Postal Authorities of the host country such as US, Australia, UK, Hong Kong and New Zealand. This feature is available via a live web service lookup, and ensures the most current address information is available for your Microsoft CRM system.

Data migration
Migrating and importing data from your legacy system into Microsoft/CRM could be time consuming exercise. Typically this is caused by the quality and complexity of the source data and systems. DQM/CRM can be tailored to match the data profile of your source system, and provide data cleansing for your initial data load. The DQM services team will refine DQM rules to parse, cleanse and de-duplicate your source data, and load this into your Microsoft/CRM system. This solved the complexity of data import from your legacy systems, and can be used to provide a one-off data clean up, in the initial set up or version upgrade process.

Pricing
DQM/CRM licensing is based on the number of purchased Microsoft/CRM seats on your installation. At US$95 per seat, the DQM/CRM license included the first year support and address lookup subscription. After the first year, you can purchase annual support and address lookup subscription for 30% of the total cost of all DQM/CRM license for your installation. The Data migration optional service is priced at competitive data cleansing bureau rates.

   

© 2008 All Rights Reserved | www.dqm.com.au